Terms of Service

1. Acceptance of Terms

By accessing or using the Crystal IPTV website (https://crystaliptv.app) and our IPTV services, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

Crystal IPTV provides subscription-based IPTV (Internet Protocol Television) services, including:

• Access to 25,000+ live TV channels from Europe and worldwide regions.
• 150,000+ movies and video-on-demand (VOD) content.
• 60,000+ TV series with all episodes.
• Electronic Program Guide (EPG) for channel scheduling.
• Catch-up TV and cloud recording features (where available).

3. Eligibility & Account Registration

To use our services, you must:

You are responsible for all activities that occur under your account. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

4. Subscriptions & Payments

Subscription Plans: We offer various subscription plans (1 month, 3 months, 6 months, 12 months). Prices are subject to change with notice.

Payment Methods: We accept major credit cards, PayPal, cryptocurrency, and other payment methods as displayed on our pricing page.

Auto-Renewal: Unless you cancel your subscription before the renewal date, your subscription will automatically renew for the same period at the then-current price. You can cancel auto-renewal at any time from your account dashboard.

Billing Issues: If you believe you have been charged incorrectly, please contact us within 30 days of the charge.

5. Refund Policy

Crystal IPTV offers a 30-day money-back guarantee on first-time subscriptions. To request a refund:

• Submit a refund request within 30 days of purchase.
• Provide your order details to our support team.
• Refunds are processed within 3-5 business days.

Refunds are not available for:

• Subscription renewals (automatic or manual).
• Reseller credit purchases.
• Refund requests submitted after 30 days.

For full details, please review our Refund Policy.

6. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:

7. Prohibited Activities

The following activities are strictly prohibited:

• Copyright infringement or unauthorized distribution of content.
• Interfering with or disrupting our services or servers.
• Attempting to bypass any security or access restrictions.
• Using our services to transmit malware, viruses, or harmful code.
• Harassing, abusing, or threatening other users or our staff.

8. Intellectual Property

All content, trademarks, logos, and intellectual property on our website and services are owned by Crystal IPTV or its licensors. You may not:

• Copy, modify, or distribute our proprietary content without permission.
• Use our trademarks or branding without written consent.
• Claim ownership of any content provided through our services.

9. Termination & Suspension

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that violates these Terms or is harmful to our services, other users, or us. Upon termination:

• Your access to our services will be immediately revoked.
• Any outstanding fees remain due and payable.
• Refunds will not be issued for termination due to violation of Terms.

10. Disclaimer of Warranties

Our services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose.
• Warranties that services will be uninterrupted, error-free, or secure.
• Warranties regarding content accuracy or reliability.

11. Limitation of Liability

To the maximum extent permitted by law, Crystal IPTV shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities.
• Service interruptions or content unavailability.
• Unauthorized access to your account.
• Third-party actions or content.

Our total liability to you shall not exceed the amount you paid for the service during the 12 months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Crystal IPTV and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from:

• Your use of our services.
• Your violation of these Terms.
• Your violation of any third-party rights, including copyright.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Crystal IPTV operates, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

14. Dispute Resolution

Any dispute arising from these Terms or your use of our services shall be resolved through:

• Informal Resolution: You agree to contact us first to resolve any dispute informally.
• Binding Arbitration: If informal resolution fails, disputes shall be resolved through binding arbitration rather than court.
• Class Action Waiver: You agree to resolve disputes on an individual basis and waive the right to class arbitration.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page with an updated "Last Updated" date. Material changes will be notified via email or website notice. Your continued use of our services after changes constitutes acceptance of the modified Terms.

16. Contact Information

For questions about these Terms of Service or to report violations, please contact our Legal Department: