Explore device setup
Choose the specific platform you own.
Read the guide →Understand TV guide import, time zone offsets, missing schedules and compatible player requirements.

An EPG is only useful when guide entries map to the right channels and local time.

Compatibility depends on the actual model and player.
Ask support about the current channel, term or app cost.
After activation, test playback and save the useful settings.
Open a related guide instead of guessing.
Choose the specific platform you own.
Read the guide →Diagnose common player and guide issues.
Read the guide →Send the team a channel or account question.
Read the guide →