Playback quality
Resolution varies by the source and current connection.
Read the guide →Understand Crystal IPTV device compatibility, programme guide, playback quality, on-demand catalogue and customer support.

The right player, connection and guide settings matter just as much as the subscription.

Start with the exact device model. Then choose a compatible player, enter the supplied access details, test a live stream and refresh the EPG. If a step fails, the device guides give you a targeted way to isolate it.
The figures below describe the published options and guides on this site.
A good setup combines the service account, player and your connection.
Resolution varies by the source and current connection.
Read the guide →Guide mapping and time zone settings affect the schedule.
Read the guide →Catch-up availability depends on individual channels.
Read the guide →Check audio and subtitles for a particular programme.
Read the guide →A suitable player can keep frequently watched channels accessible.
Read the guide →Share the exact issue and device to get targeted help.
Read the guide →Screens below are third-party player examples from the supplied asset set; interfaces and availability can change.



